Look out for a shipping notification on the day your product leaves our warehouse – it contains a clickable tracking link that seamlessly directs you to the carrier's website. Alternatively, you can always find the tracking information on any of your invoices. Need an invoice copy? Just shoot us an email at firstname.lastname@example.org, and we'll be happy to assist!
Freight charges are added to the order confirmation at a value of 20% of the order value and a pre-authorization will appear on your credit card if you are paying via credit card. Actual freight charges are determined at the time of shipment and will be added to the invoice. To ensure affordability and avoid unexpected costs, we cap freight charges at 20% of the total order value.
No, international shipping is not available at Rhea. We exclusively handle shipments within the United States, ensuring a localized and efficient delivery process for our valued customers across the entire US. Your satisfaction is our priority, and we're dedicated to providing a seamless wholesale fashion experience within the domestic market.
Our wholesale support team requires 1-2 business days to review and release your order if you have a default credit card set up on your account. If you do not have a credit card designated on your account, your order will be delayed until we can reach you. Please make sure we have a good phone number and feel free to call us instead. Our current warehouse processing time is 3-5 business days. During holidays and promotions, our processing time can increase up to an additional 7-10 business days. Please get in touch with Wholesale Support at (213) 786-1031 or email@example.com.
We do not offer expedited shipping for wholesale orders. If you have your own and would like us to expedite the shipping method, please contact firstname.lastname@example.org or (213) 786-1031 before the order has been placed.
At Rhea, we value our customers and strive to provide the best possible shopping experience. As a token of appreciation for your continued support, we are delighted to offer free shipping on orders totaling $500 or more.
To qualify for free shipping, simply ensure that your order subtotal reaches $500 or more before taxes and any applicable discounts. Once your order meets this threshold, the free shipping option will be automatically applied during the checkout process.